How the Chatbot Handles Out-of-Scope Questions See how the website chatbot handles out-of-scope questions: it declines instead of inventing, can cite sources, and opens a ticket so your team picks up.
Widget Styling and Placement Options Widget styling and placement decide whether visitors open your chatbot or ignore it. See the color, theme, position, and launcher options and where each one fits.
Source Citations in AI Support Answers Source citations show visitors where each chatbot answer came from. See how the widget links answers back to your knowledge base, and when to turn it on.
Brand Tone Customization for Your Support Chatbot Brand tone customization makes your support chatbot sound like your team, not a stock assistant. Here is how to set voice without breaking grounded answers.
FAQ Chatbot for Your Website An FAQ chatbot for website support answers repetitive questions 24/7 from your existing docs. See when it beats a static FAQ page and how to build one.
Multilingual Website Support Chatbot A multilingual support chatbot that detects the visitor's language and answers from one knowledge base. Covers 50+ languages without 50 separate setups.
AI Chatbot With Human Handoff Chatbot human handoff explained: when it matters, the three models (live, async, guided), and how to preserve context so customers don't repeat themselves.
AI Web Widget for Website Support A web widget chatbot that answers from your docs and triggers real actions in Shopify, Calendly, HubSpot, Stripe. See how to add it to any site.
How to Set Up a Website Chatbot A practical website chatbot setup guide: content audit, knowledge base, embed, testing, and the mistakes that kill 90% of rollouts before they ship.