agentic-actions

Action guardrails decide when the AI blocks an action. See why a refused request, from identity to scope to plan tier, is a trust feature, not a bug.

How identity-verified actions work: a JWT signed by your site proves who the visitor is before the chatbot touches their order, booking, or account.

Ticket creation actions let the AI widget open a Zendesk or Freshdesk ticket when it cannot resolve a question, routing the handoff to your team's inbox.

AI appointment booking lets the chat agent check real availability, book the slot, and cancel it, all inside the conversation. Here is how it works safely.

Returns and exchanges actions via chatbot let the agent start the return or swap the item in Shopify or WooCommerce, after it checks who is asking.

Order tracking actions let your store chatbot look up a real order status, verify who is asking, and reply with the carrier and date inside the chat.

Lead capture actions let the chat agent collect a visitor's details and write them straight into your CRM as a contact, no form, no copy-paste. Here is how it works.

Product search and checkout actions let your store chatbot find the right item, build a cart, and hand back a checkout link, all inside one chat.

Billing and subscription self-service actions let the chat agent show the next invoice or update a payment method, after it confirms who is asking.